What those we have served have said about us...

The comments below are testimonials to our service to our friends and families. They are a sampling taken from among several hundred such letters and surveys over the last decade. All those responding would recommend Gorton-Menard Funeral Home and Crematory and felt that they received an exceptional value. The following quotes illustrate characteristic comments regarding service, compassion and professionalism.

I wanted to take a moment and say thank you for all of your help and guidance in the cremation service for my brother. As early as my initial call, Steven spoke with such compassion and professionalism. He treated me like he was consoling an old friend, and he assured me that he would take care of everything.

When we visited the funeral home, it was beautiful. Steven sat with my mother and me, and answered every question we asked, honestly and kindly.

He honored one last minute change request we asked of him without question, although I knew it caused a burden on him. He just smiled and said "no problem."

At such a sad time for us, it was such a comfort to be able to turn to Steven DiLorenzo and Gorton Menard Funeral Home and know that both we and our lost loved one will be well taken care of.

Thank you again and God Bless

Michael Chapman
April 5, 2017

My family and myself would like to thank Steve for recently helping us with my mothers funeral. Thank-you for accommodating my families request for having the Funeral on one day and then the Burial the next day due to my fathers health concerns. Your attention to every detail made this difficult situation much easier, and we did not feel rushed or pressured at any time. It was a pleasure working with this dedicated and professional individual.

Kathryn Montague-Magnotta
August 7, 2016

Sadly I've had to use Gorton Menard twice in the last year. I can't begin to explain how much easier Steve made both experiences for my family and I. I can look back and know that my loved ones were greatly cared for and the services were perfect. Steve made it very easy for myself and my family, Thank you always!

Brenda Desrosiers
February 1, 2016

I would like to send a huge thank you to Steven DiLorenzo for all of his help and compassion he extended to my family during the worst time of our lives. He made us feel that there was nothing we could ask for that he could not take care of for us, and he went above and beyond to show us he cared. We never felt that it was “just another day” for him. The kindness he gave to us was greatly appreciated. Thank you from the bottom of my heart.

Jeannette Shoulberg
March 17, 2015

Our family would like to thank you for the wonderful experience which was provided by your staff through this difficult time.We were completely satisfied with the services provided for our dear husband and father Clifford Brown. Having access to the whole first floor provided our large family with ample space to welcome and spend time with friends and family who came to give their condolences.We were so grateful to have space to serve a light buffet. Again many thanks ! Dianne Brown

Dianne Brown
February 3, 2015

I can't thank you enough for helping me through this and making everything go so smoothly for me and my family. You were so kind and caring, it meant so much to us. Thank you

Kerri Tarsagian
January 15, 2015

Please accept my sincerest gratitude for the great care with which you handled my mother's passing and final services. Your professionalism was of the highest caliber. More importantly, the sensitivity and compassion you both extended not only to my mother but also to my husband and especially to me speak of what truly fine individuals you both are.

You are in a business where you deal with people at the lowest points of their lives. We come to you in despair, and you do all you can to help us through the first days of our loss. You do this with great aplomb and personal care. Personally, I believe that the two of you are a major reason that I could see my mother into the afterlife and still go on myself.

...I hope that each family that you touch appreciates not only the excellence of your services, but also you yourselves for your generous spirits and gentle touches. I will never forget what you have given me.

May you and your families receive many blessings.

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Thank you very much for all of your assistance with making arrangements and ensuring that everything was taken care of.

It was comforting knowing that all of the details were taken care of and also being able to contact you at any time. Thank you!

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My family would like to thank you for your kind and compassionate service during our recent bereavement. Your kind and sympathetic manner was a great comfort to us. Once again, thank you and God Bless!

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I would like you both to know how much I appreciated all that you did to make my mom's passing as easy as possible under less than ideal circumstances. My wife and I will always be so grateful to you both.

Your caring and professional attitude shows through in all that you do. Once again let me thank you for everything.

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...Call me a believer but I really feel like everything happens for a reason. You helped us through a time we didn't ever think we would make it through. You made it manageable...We were extremely lucky to have met you. You are kind, caring and compassionate and I thank you for that. Anyone can do a job - not everyone takes the care you did. You are sincere. We greatly appreciate your help with everything. Thank you again.

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Thank you so much for all of your kindness during my Dad's funeral. I wish you could have known him - he was very special as you have been to our family. I wish you and your business much success!

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Thank you very much for all you did to make my mother's final event successful. I felt that she had not only a proper send-off but a pleasing one and that mourners were comforted. Your Funeral Home did everything just right....

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I know my Dad sincerely appreciated the services you provided our family for our Mother's funeral.

On behalf of my brother and sisters, I feel compelled to write you to extend our sincere thanks for the funeral services you recently provided for our father. Every detail was handled in a professional manner. Our dear father was a compassionate man who always appreciated a job well done. Please extend our sincere thanks to all associates involved.

In closing, I want to thank you personally for taking the time before, during, and after the services to comfort our family during this period of grief and loss.

You are true gentlemen.

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I just wanted to write a note to thank you again for all of your help and guidance during a very difficult time. The funeral was lovely and everything went extremely smoothly, thanks to all of you. Many, many thanks.

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I wanted to thank you again for all that you did with the arrangements for my Dad's funeral. It was as good as a funeral could be. All of the details were handled with kindness, dignity and professionalism. The trees looked awesome, thank you for accommodating such an unusual request. The photo tribute was absolutely beautiful. Stopping the funeral procession at the farm for a minute was very important to my sister. Again, many thanks.

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Thank you for all your kind attention to my requests for my father's services. You made the entire process so much easier than I expected.

I sincerely appreciate your professionalism and attention to detail that allowed me to follow my father's wishes.

God Bless You.

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Thank you for the kindness that you showed us while guiding us through the process of saying good-bye to our father....We appreciate all that you have done.

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I just wanted to take a moment to say thank you for the kindness and the compassion you so genuinely displayed to my family during a very difficult time. I especially want to send along my sincere gratitude and appreciation to you for helping two young boys through one of the most difficult times in their lives. Losing their mom so early in their young lives is just heart wrenching, but knowing there are wonderful people like you in the world gives others faith and comfort. You truly went above and beyond. Al & Steve, you guys are THE BEST.

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Thank you for all the support and help that you gave to me and my family. You made a very difficult situation for me a little easier. You are very compassionate and sensitive people. Again, Thank you.

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Thank you so very much for your direction and guidance with my mother's funeral. It was comforting to have your support and assistance. Thank you again.

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Just a note to express my heartfelt gratitude to you for the kindness, comfort and support you extended to myself and my family during a very painful time.

Please know that you are special to me for easing my grief and helping to give my son a dignified memorial service. I won't forget that you were able to make me laugh instead of cry at times.

I am blessed to have you as friends.

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I would like to thank you for all of the help and understanding you showed on what for me was the worst thing I have ever had to deal with. You made me feel there was nothing I could ask for that couldn't be taken care of. Your grace and professionalism with a sincere wish for our comfort was wonderful. You made my mother look beautiful, which was one of her requests. My mother did the right thing by choosing you. For that I am grateful.

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Thank you for everything you did for us. We really appreciate the friendship you showed, making a big difference in his life. Something to look forward to, and when you got together, it made his day. Thank you too for everything you did for my daughter and I. It was a beautiful service.

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Thank you very much for all that you did for us. My husband looked as I remember him - handsome and at peace. Thank you, thank you. With all my affection.

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Our family can't begin to thank you for everything you have done to help our mom go to her final resting place with dignity and grace. We were so pleased with everything all of you have done to help us.

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Your feedback

We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.

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